Why didn’t I see any detailed cost for any of the services listed on the official website?
The needs of all pets are so diverse that they all require customized treatments; our groomer will recommend what exactly needs to be done when we meet your pet and examine them firsthand. Feel free to call us or meet us for more information.
Is booking (in advance) really necessary?
To prevent excess numbers, booking in advance is very important. It gives us a lot of time to attend to your pet and provide the standard that is mandatory for us and one that you deserve.
Will my pet be sedated for any treatment?
We are in favor to grooming dogs and cats minus sedation whenever possible. However, there are times when mats need to be removed and it is advisable to sedate your cat for that part of the service.
Are Safepet groomers certified to administer vaccinations or sedations?
We call in the local vet and he or she administers the sedation and vaccinations. As soon as your pet is sedated, we will do the clipping before the bath. After the bath the vet is called in again to reverse the sedation.
How long can we expect to spend at the salon?
The total time spent for at the salon includes consultation and the procedures. Since all pets have diverse needs, the time spent at the salon can also vary for different pets. However, you can expect to spend a minimum of 3-4 hours with us so you may plan your visit days accordingly.
When my pet is being groomed, can I be around?
At Safepet, your pets are groomed in your presence. That way, they remain calm and the grooming proceeds happily for all parties.
What training do you give to your Safepet groomers?
We make sure all our groomers at Safepet is trained, practiced and experienced to attend to your pet. Groomers who come from respected and renowned schools often come with a full 12-week course which consists of more than 400 hours of training on technical and safety already. Since we are very proud to say that we have the highest standards for safety in the business, Safepet requires all staff to be certified on safety each year.
Can I really trust that my pet is getting the best service from Safepet?
On registration, we will offer you a detailed evaluation and deliberate your pet’s needs by you first to ensure the most suitable services are carefully chosen to match your pet’s needs.